The most common reason for this is an ad blocker such as Ghostery or uBlock. These prevent code from executing on certain sites such as ours and can cause issues. To get your site working again, you can do one of four things:
- "Whitelist" or "allow" your FileGenius site if the feature is available in the ad blocker.
- Disable the ad blocker all together.
- Try a different ad blocker.
- Use a different browser that doesn't have an ad blocker.
If you aren't familiar with browser extensions/add-ons, you may need to contact your IT personnel for assistance.